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Security

Trusted since 2007

At Uhrinstinkt, your security comes first. We guarantee a risk-free, transparent and certified purchasing process — at every level.

Authenticity & Warranty

100% original luxury watches

We guarantee, without exception, original luxury watches with the complete scope of delivery — verified by our master watchmaker and documented with all papers.

  • Originality guarantee — Every watch with the complete scope of delivery, no exceptions.
  • Complete papers — International manufacturer's warranty card, properly completed by an authorised concessionaire — also serving as a certificate of authenticity.
  • Warranty service — In the event of a guarantee or warranty claim, our service team handles swift processing on your behalf.

Certified transparency

Audited standards

As a certified online shop, we adhere to audited standards for the ordering process, data protection and customer communication.

  • EHI seal for verified shops — A renowned trust seal with annual independent audits.
  • Data security (SSL) — Your personal data is protected by SSL encryption.

Shipping & Logistics

No shipping risk for you

You never bear the shipping risk. We arrange every step — insured, trackable, worldwide.

  • 100% insured, worldwide — Comprehensive protection through our specialist insurer.
  • Shipment tracking — Check the status of your delivery online at any time.
  • Insured returns — Even in case of return, we arrange shipping with full insurance coverage.

Flexible & secure payment

Pay the way that suits you

Choose the payment method you trust — with the most advanced security procedures at every level.

  • Buyer protection — With PayPal, your payment is 100% secured by PayPal Buyer Protection.
  • Credit card security — Verified by VISA, Mastercard SecureCode and American Express SafeKey.
  • Cash payment on collection — Personal collection appointment in Schwabach: pay only on site, after we have presented the watch to you.

Audited & certified

EHI Verified Online Shop
Trustpilot
SSL-encrypted
PayPal Buyer Protection
Verified by VISA

Your right of return

We voluntarily extend your statutory right of withdrawal to **21 days** from receipt of the goods. This gives you ample time to examine your new watch at your leisure.

Any questions about our security standards?

We'll advise you personally

Our service team will answer your questions regarding warranty, shipping and payment.

Get in touchTo the right of withdrawal

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